Discounted accounts

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When a discounted fee is charged, the discounted fee is treated in exactly the same way as a standard fee as far as payments are concerned. That is, if the total amount of the discounted fee is paid, the status is set to Paid in full and the account is closed. If the discounted fee is part paid, the status will be subscripted -part paid, the account will remain open, and any receipt or reminder will show the discounted fee and the balance owing.

 

When a discount expires or is manually removed, the fee reverts to its original amount. If a payment is entered in these circumstances which equals the discounted amount, you will be prompted as to whether you wish to reinstate the discount and accept the payment as full payment for the account.

 

For discounted accounts, the pre-discounted fee is also shown on the Payment page for reference. Similarly, for accounts where a discount has expired or been removed, the discounted fee is also shown on the Payment page. This assumes that the discount details have been retained on the Fee page, but the Apply/Remove checkbox has been cleared. Removing the discount altogether from the Fee page will remove any reference that there ever was a discount.