Payment instructions

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The payment instructions which appear on the bottom of printed accounts are defined in the Options form. These are intended for individual patients since, generally speaking, health funds and other institutions follow their own payment methods. Consequently, by default, payment instructions do not appear on DVA, Third party or Worker's Compensation accounts, health fund accounts or on patient co-payment accounts.

 

If you want to show specific payment instructions for the co-payment account, these should be entered into the co-payment message in the Options form. You can also switch the payment instructions on or off for any individual account using the checkbox on the Format page. However, they will not appear on accounts where the fee has been paid in full, irrespective of the setting on the Format page.

 

Credit card and BPay details will appear whenever payment instructions are shown if specified in the Options form.